"SXS_Windham" disait: "tom_de_stras" disait: mon sub peut-etre aussi fissuré à la douille :/
par contre j'ai pas d'extension de garantie pour moi et sur le site NS ils disent 1an...
ps : il a 1an et 2 mois
Mouarf

P'tetre qu'ils te feront un p'tit geste commercial
j'espère
ils ont l'air bien gentils sur leur précisions de garantie genre meme moralité que Candida.
"NS Bikes" disait: ***WARRANTY***
If you somehow managed to break or bend something, don't worry, we will not leave you alone with this problem. Being riders ourselves, we know how important it is to have support from the company that you trusted when you bought the product.
In the unlikely event that the problem is a result of inferior quality, we offer a one year manufacturing defect warranty. If the damage happened due to crashing or improper use of the product, we offer a one year crash replacement policy.
First, you need to find your original receipt from when you purchased our product and immediately contact the company that sold the goods to you (online store, dealer, distributor). From then on, the company will take over. It may be necessary to ship the product to your seller for inspection.
Here are the conditions of the manufacturing defect warranty:
1. All NS frames, complete bikes and components carry
a 1 year manufacturing defect warranty.
2. The warranty covers defects in materials and
workmanship caused by the fault of the manufacturer.
3. The warranty is only valid to the original purchaser,
and you must have the original document showing
proof of purchase.
4. The warranty only covers breaks; it does not cover
dents or frame failure resulting from crash landings.
This kind of damage qualifies for crash replacement.
5. The product should be mounted by qualified bike
mechanics only.
6. Important notice for frames:
- Suburban frame will be valid only if frame is used with
single crown forks with 130mm or less travel.
- Warranty for Capital frame will be valid only if frame
is used with single crown forks with 130mm or less
travel.
- Warranty for Bitch frame will be valid for use with all
types of mountain bike forks.
7. The warranty does not cover results of improper
assembly (for example stripped threads), defects
resulting from improper use, results of accidents,
defects resulting from adaptations or modifications,
defects resulting from the user's negligence, results of
non-complying with the directions included in user's
manual or the producer's and seller's instructions,
defects caused in the course of shipment.
8. The warranty does not cover normal wear and tear
(including scratches, dents, and paint damage)
9. This warranty is void if the warranty card was filled
incorrectly or incompletely; if repairs or modifications
were made by the user, if external parts were
incorrectly assembled or if the product was transferred
to any third party.
And here are the conditions for the crash replacement policy:
1. If the product has been damaged by the buyer's fault,
it is possible to replace it for half the original retail
gross price.
2. The crash replacement program covers damages
coming into existence during riding only
3. Crash replacement does not cover damage that came
into existence during transport of the product or
damage resulting from accidents when product was
stored (fires, earthquakes, hungry dogs,
parking the car on the bike in the garage etc)
4. The crash replacement program is valid for one year
from the date of original purchase.
5. The crash replacement program is only valid to the
original purchaser, and you must have the original
document showing proof of purchase.
jvous tiens au courant si c'est bien une fissure ou non dans les prochaines sessions et ensuite avec le SAV s'il y a fissure
inscrit le 17/7/08
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